What is the first thing I should do if I am in an accident?
Make sure everyone is alright, then exchange insurance information and call the police. If you're not at fault you may need the police report to prove to the other party's insurance they are liable.
Do I get a rental car if I have no transportation during my repairs?
Check your policy. If you don't have rental on your policy, contact your agent. Rental insurance is very inexpensive to add on. Some companies like ours have rental car companies in house and may offer yo one for free or at reduced costs.
How do I know where to have my car repaired?
You can choose whichever shop you like. The insurance comany can not force you to go to a certain shop. Check reputation, longevity in the market and which shop proviceds lifetime warranties and the best service.
Will my paint match after my repairs?
Yes. If you go to the right shop, they will have the correct equipment to match to your original color and guarantee the match.
What if my car has frame damage?
The best shops have the latet equipment to repair your frame back to factory specs. Shops like ours will do an alignment and provide you with printouts of the frame and alignment specs. We will warranty the repairs for as long as you own the vehicle.
Do I have to take my vehicle to the repair shop my insurance company tells me to go to?
No. In the state of Colorado you have the right to take your vehicle to the shop of your choice. Ozzie's suggests you check around, look for reputation, longevity in the market and lifetime warranty. Pick the shop you best feel will serve your needs.